Return Policy
At Hazels Soapery, your satisfaction is key to our beliefs. We handcraft each skin essential with the utmost care and love, knowing that these are personal items for your daily self-care rituals.
Due to the delicate and personal nature of our products, we generally do not accept returns or exchanges.
However, we are committed to your happiness. If you experience any problem with your order, or if an item arrives damaged or incorrect, please reach out to us directly within 7 days of delivery at the email provided here. Please include your order number and a brief description of the issue, and if possible, a photo.
We will do our very best to understand the problem and find a solution, while not a Return Policy, that leaves you satisfied. Your trust in Hazels Soapery means the world to us.