For the safety and personal well-being of all our customers, all sales at Hazel’s Soapery are final. We do not accept returns or offer refunds.
However, your experience matters to us! Should you have any concerns or issues with your order, please email us at info@hazelssoapery.com within 14 days of delivery. We’re dedicated to excellent service and will work quickly to resolve the matter, offering a replacement or a store credit as appropriate.
We take pride in making sure that you are satisfied with both our customer service and our skin essentials.